Group & Employer Plan Members
Forms + Resources
Access the Forms You Need
Get secure and convenient access to member forms and resources through MyChart.
- Send a Secure Message
- Change Your Address
- Change Your Primary Care Physician (PCP)
- Determination of Benefits Form
Use this form to help determine costs you may incur prior to receiving health care services. To complete the form, you will have to ask your provider for certain medical coding information, including procedure codes, procedure modifiers, and unit codes for the services.
- Health Risk Assessment (HRA) on the Quartz Well Portal
- Order or Print an ID Card
- Order Printed Materials
- Other Insurance Questionnaire
If you would like printed materials, complete the Request Materials form in MyChart, or send a message.
You can also contact Quartz Customer Service at (800) 362-3310.
Printed materials you can request include:
- Provider Directory
- Member Guide
- Certificate of Coverage
- Prescription Drug Benefit Brochure
- Preventive Services Covered Under the Affordable Care Act
- Prescription Drug Formulary
- Notice of Privacy Practices
Get an Answer Online — Right now!
- Find a Doctor
- Health Topics
- Summary of Benefits and Coverage Lookup
- Wisconsin PricePoint Tool – Get basic, facility-specific information about healthcare services and charges.
- HSA Bank’s Calculator Tool
- Determination of Benefits Worksheet (PDF)
- Drug Formulary (choose your formulary, then download the document)
- Authorization for Disclosure of Protected Health Information Form
- Appointment of Authorized Representative for Appeal Form (PDF)
- Health Plan Transition Form (PDF)
- Member Reimbursement Form (PDF) (direct member Reimbursement Form for medications)
- Member Claim Form (PDF) (for health care other than medications)
- Member Claim Form (PDF) (for at-home COVID-19 test)
Essential Information And Resources
- Pharmacy Information and Prior Authorization
- Preventive services covered under the Affordable Care Act | Wisconsin | Illinois
- View the most recent issue of the Member Newsletter.
- View Your Rights and Protections Against Surprise Medical Bills
Appeals & Grievances
You or your authorized representative may request an initial decision or appeal. Your prescriber or treating provider may also request it for you.