Prior Authorization
General Prior Authorization List (Regular)
The following Prior Authorization List is not an all-inclusive list and will be updated on a periodic basis. Providers are encouraged to review the Prior Authorization List frequently for changes. Please contact Quartz Customer Service at (800) 362-3310 with specific code information to determine if an item or service requires prior authorization. Prior authorization is not a guarantee of payment.
Different prior authorization rules and criteria may apply if services are sought outside the Quartz service area. Contact Quartz Consumer Success at (800) 362-3310 to see if they apply in your situation
Behavioral Health Services
- Experimental and Investigational Treatments
- In-home Therapy
- Partial Hospital Program (PHP)
- Residential Treatment
- Transcranial Magnetic Stimulation (TMS)
- Vagus Nerve Stimulation
Durable Medical Equipment
All equipment rentals and any purchased items in excess of $500 in billed charges require prior authorization.
Inpatient Admissions
Note: Urgent/emergent hospital admissions require notification at the time of admission. Elective hospital admissions require prior authorization before admission and notification when admitted.
- Hospitals, Acute Inpatient Care
- Inpatient Rehabilitation Facilities
- Long-Term Acute Care Hospital (LTACH)
- Psychiatric Admissions
- Skilled Nursing Facility/Swing Bed
Medication
Prior authorization is required for clinic-administered medications. Practitioners must submit a prior authorization request via My Quartz Tools or fax a Medication Coverage Request Form to Quartz at (888) 450-4711.
MEDICATION PRIOR AUTHORIZATION LIST
Other Services
- Ambulance Services (non-emergent/urgent)
- Biofeedback (only covered for Spastic Torticollis, headache, or Pediatric Urinary Incontinence)
- CAR T Cell Therapy
- Custom Shoes and Custom-molded Orthotics (including orthopedic shoes)
- Experimental and Investigational Treatments
- Extended Cardiac Rhythm Monitoring (external and implanted cardiac monitors/loop records)
- Extracorporeal Shock Wave Therapy
- Fractional Flow Reserve Calculation after Coronary CT Angiography (FFR-CT)
- Genetic Testing (including cell-free DNA testing for Fetal Aneuploidy, Pharmacogenetic, Tumor Marker, Whole Exome, and Whole Genome Sequencing testing)
- Home Health Care (including home infusion services and other in-home therapy services)
- Hospice Care
- Hyperbaric Oxygen Therapy
- Outpatient High-Tech Radiology Services (ETF Only)*
- Cardiac Nuclear Stress Tests
- CT and CTA
- MRI and MRA
- PET Scan
- Palliative Care
- Prolotherapy
- Proton Beam Therapy
- Prostate Artery Embolization
- Radioembolization with Yttrium 90 Microspheres (TheraSphere™/SIR-Spheres®) Treatment
- Treatment of Urinary and Fecal Incontinence
- Vagus Nerve Stimulation
- Wound Therapy-Advanced (including Negative Pressure/Vac) Therapy, Noncontact Normothermic Wound Therapy (NNWT) and Bioengineered Skin Substitutes
*UW Health and UnityPoint Health–Meriter Clinics are exempt from prior authorization for High-Tech Radiology Services
Out-of-Network Services or Supplies
Surgical Procedures
Note: The following procedures must receive prior authorization before they can be scheduled.
- Abortions (including multi-fetal reductions)
- Bariatric Surgery
- Blepharoplasty
- Bone Anchored Hearing Aids (BAHA)
- Breast Surgery
- Brow Lifts
- Cochlear Implants
- Deep Brain Stimulation
- Endoscopic Procedures for Reflux Management (LINX®)
- Gender Reassignment Surgical Procedures
- Implantable Nerve Stimulators
- Laser Re-surfacing for Non-cosmetic Procedures (cosmetic procedures are excluded)
- Laser Treatment of Actinic Keratosis or Other Benign Skin Lesions
- Left Atrial Appendage Closure (Watchman™)
- Left Ventricular Assist Devices (LVAD) for Treatment of Heart Failure
- Orthognathic Surgery
- Orthopedic Procedures (including artificial cervical and lumbar disc surgery and OATS procedures)
- Panniculectomy
- POEM (per-oral Endoscopic Myotomy) Procedure
- POP (per-oral Pyloromyotomy) Procedure
- Removal of Port Wine Stains and Hemangiomas
- Rhinoplasty and Septorhinoplasty
- Robotic Assisted Procedures
- Scar Revision and Repair (cosmetic procedures are excluded)
- Surgical Treatment of Obstructive Sleep Apnea
- Temporomandibular Joint Disease Surgical Treatment
- Transplants, including donor and other related charges (excludes corneal, except for artificial corneal transplants)
- Varicose Vein Procedures (including Sclerotherapy, Radiofrequency Ablation, Vein Stripping, and Ligation)