Behavioral Health Care Management

Resources for Your Patients

We understand navigating the health care system can be challenging, and we have developed a program for those who need additional support to get the care and resources they need. Our Behavioral Health Case Management provides one-on-one assistance to members with the coordination of care services and resources. Together, we can develop a plan to help members take a step in the right direction.

How we support members

A licensed mental health counselor/therapist* will work with the member over the phone by:

  • Coordinating care between multiple health care and community providers
  • Identifying personal goals and strategies to meet their goals
  • Finding community support groups or programs
  • Working with families of children with mental health and substance use concerns
  • Regularly connecting with the member for six months
    How to reach us:

    Please call our Behavioral Health phone number at (800) 683-2300 and ask to speak with a Behavioral Health Case Management team member or use the Refer a Patient form.

    * Behavioral Health Case Management services with a licensed counselor/therapist are available for Quartz members who reside in Wisconsin, Illinois, Minnesota, and Iowa.

    Contact us

    Quartz is committed to providing superior customer service. That's one reason we offer so many ways to reach us.