Behavioral Health Care Management
Resources for Your Patients
We understand navigating the health care system can be challenging, and we have developed a program for those who need additional support to get the care and resources they need. Our Behavioral Health Case Management provides one-on-one assistance to members with the coordination of care services and resources. Together, we can develop a plan to help members take a step in the right direction.
How we support members
A licensed mental health counselor/therapist* will work with the member over the phone by:
- Coordinating care between multiple health care and community providers
- Identifying personal goals and strategies to meet their goals
- Finding community support groups or programs
- Working with families of children with mental health and substance use concerns
- Regularly connecting with the member for six months
How to reach us:
Please call our Behavioral Health phone number at (800) 683-2300 and ask to speak with a Behavioral Health Case Management team member or use the Refer a Patient form.
* Behavioral Health Case Management services with a licensed counselor/therapist are available for Quartz members who reside in Wisconsin, Illinois, Minnesota, and Iowa.