Provider Resources: Standards

Provider Access & Medical Record Documentation Standards

Quartz has set standards for appointment availability for members.

All practitioners participating in Quartz networks are held to these standards.

Provider Access Standards

All participating providers are required to adhere to these standards. Should the provider not meet these requirements, they will be required to establish a plan to become complaint with these standards

Medical Record Documentation Standards

The medical record contains valuable information about each patient’s health status. It facilitates communication, continuity, and coordination of care and promotes efficiency and effectiveness of treatment. All participating practitioners must establish a process and meet the following criteria for medical record documentation.

Completing the Facility Operations Form in a timely manner assists claims processing and provider directory validation.

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