Thank you for choosing Quartz! We want to make it as easy as possible for you to use your health plan. To help you, we've created this member kit to walk you through important details.
Quartz MyChart gives you access to your health insurance and UW Health medical information through one secure portal.
Quartz members that use GHS MyCare can access their content through one login via MyChartCentral. Download instructions and then visit MyChartCentral to get started.
The member section of our website provides, videos, interactive tools and other resources to help you better understand the ins and out of your health plan.
Curious about our latest news and programs? Want to discover new recipes or health tips? A complete Quartz experience awaits when you join our social community.
Select any of the options below to learn more about the different features of your health plan. You will find other important plan information in the How Insurance Works section of the website.
Quartz wants you to receive the care you need when you need it. You may need different types of care depending on your situation. This video will help you decide what type of provider is right for your situation. Below is a summary of how to access care depending on your needs:
Virtual Visit | Telehealth | Primary Care | Urgent Care | Emergency Care | |
What is it? | An on-demand appointment with a health care provider via your smartphone, tablet, or computer. | A scheduled appointment with your usual provider during clinic hours. Not in person, either a video chat or phone call. | Regular, nonemergency care by appointment. Face-to-face interaction with your provider in their clinic or office. | In-person, walk-in care at designated locations, usually with extended hours. | In-person care 24/7 when help is needed right away to prevent an adverse health outcome. |
| When is it open? | 24/7 | Normal clinic hours | Normal clinic hours | Extended hours | 24/7 |
| What's the cost? | $ | $$ | $$ | $$$ | $$$$ |
| When should I use it? | For urgent, nonemergency symptoms, like:
| For service outside of the clinic, including:
| For in-clinic services, for instance:
| For health issues or injuries that need prompt attention, but are not serious enough for emergency such as,
| For serious and/or life-threatening situations, for example:
|
| How do I get access? | Set up an account ahead of time so you're prepared to log in if you become sick or injured. Learn more on our Digital Tools page. | Call your provider’s office to see if a telehealth visit is right for you. If so, they’ll schedule a time and give you connection instructions. | Call your primary care provider or clinic to schedule ahead of time. | Call your primary care provider or clinic first, day or night, to check the best course of action. They will advise you if you should go to urgent care. | Call 911 or go to the nearest hospital emergency department for immediate help. |
If you are looking for a Primary Care Provider at a UW Health Clinic and need help selecting one, visit the UW Health Welcome Center, an individualized service available to help new members select primary care physicians, and transition their care to UW Health. Otherwise, use Find a Doctor to browse providers in your network.
Your pharmacy benefit is administered by Navitus Health Solutions. Visit or call Navitus at 866.333.2757 to find a pharmacy or ask about your benefits.
Be sure to check out Navitus’ member tool Navi-Gate, to learn how much your drugs will cost.
Your dental plan is offered by Delta Dental of Wisconsin. Visit or call Delta Dental at (844) 337-8383 to find a dentist or ask about your benefits.
Please contact your employer or payroll office about dental benefits available to you.
That’s why we offer a wide range of programs and resources to help you manage your health.
Health Management and Prevention programs – Our Health Management and Prevention programs provide rewards, reminders, health news, online information, support and classes
Health Assessment Tools – Screening tools that can help you decide when to seek care
Wellness and Prevention – The best way to stay healthy is to prevent or find illness early - get some health guidance and even healthy recipes to help improve your health and fitness.
Health Topics – Browse health information, find decision tools for medical issues, or check your symptoms
Get secure and convenient access to member forms and resources through MyChart.
Not a MyChart member yet? Sign up now!
If you would like printed materials, complete the Request Materials form in MyChart or send a message.
You can also contact Quartz Customer Service at (844) 644-3455.
Printed materials you can request include –
