Welcome to Quartz!

Thank you for choosing ​Quartz! We want to make it as easy as possible for you to use your health plan. To help you, we've created this member kit to walk you through important details.

Online Tools

QuartzMyChart

QuartzMyChart gives you access to your health insurance and UW Health medical information through one secure portal.

As a QuartzMyChart member you can –

  • View your benefit information
  • Check claims status
  • Check eligibility
  • Review prior authorizations
  • Receive electronic communications from Quartz
  • Determine costs you may incur prior to receiving health care services
  • Take a health risk assessment
  • Request ID cards
  • Change your Primary Care Provider
  • Update your demographic information
  • Ask customer service a question by sending a message within QuartzMyChart

QuartzMyChart members with a UW Health provider can –

  • Receive test results
  • Schedule, cancel and view appointments
  • Send secure electronic messages to your UW Health care team
  • View and print selected health issues, medications, allergies and immunizations
  • Feel better, faster with a video or e-Visit for certain types of health problems

Quartz members with a Gundersen Health System (GHS) provider can –

Quartz members that use GHS MyCare can access their content through one login by using MyChart Central. Instructions for MyChart Central are located in the "Tools" section of the "Health" menu in QuartzMyChart.

Member Pages

The member section of our website provides, videos, interactive tools and other resources to help you better understand the ins and out of your health plan.

Health Topics

  • The Healthwise® Knowledgebase is an online encyclopedia that allows you to research symptoms, diagnoses, treatments and obtain helpful tips on self-care.

Stay Connected

Curious about our latest news and programs? Want to discover new recipes or health tips? A complete Quartz experience awaits when you join our social community.

Understanding Your Health Plan

Accessing Care

Quartz wants you to receive the care you need, when you need it. You may need different types of care depending on your situation. This video will help you decide what type of provider is right for your situation. Below is a summary of how to access care depending on your needs –

  Type of Care

 What To Do

Routine Care

Contact your Primary Care Provider's (PCP) clinic

Specialty CareContact your PCP clinic, they will tell how to get appropriate care 
After-Hours CareContact your PCP clinic, they will tell you how to get appropriate care
Urgent CareGo to a participating Urgetn Care Center if your injury is not life-threatening but you need prompt attention
Emergency CareGo to the nearest hospital or call 911
Care Away from HomeContact your PCP clinic, of it it's an emergency, go directly to the nearest hospital
Behavioral Health CareYou can call a provider directly to schedule an outpatient appointment. If you need assistance finding a provider or have questions about behavioral health services, including alcohol and drug treatment services, please call Behavioral Health Care Management at 608.422.8380 or toll-free at 800.683.2300.


Understanding Your Plan

Select any of the options below to learn more about the different features of your health plan.

Underwritten by Unity Health Plans Insurance Corporation

ID Card

Review your ID card to make sure your information is correct. Keep it in your wallet and show it each time you receive care. You can print ID cards or request a new one through MyChart.
Individual Plan Quotes

Benefit Information

Your Schedule of Benefits (SOB) and Summary of Benefits and Coverage (SBC) contain a summary of your benefits. Your Certificate of Coverage contains information about your plan including limitations and exclusions. Visit MyChart to view these documents.
Excellent Customer Service

Explanation of Benefits

Your explanation of benefits informs you of what your plan has paid and what you might owe after receiving care. Learn more about your EOB and sign up to receive electronic EOBs in MyChart.
Doc Choice

Find A Doctor

Our Find a Doctor tool provides search features for participating practitioners and providers. You can search by Primary Care Provider, Specialist, Location, Facility and more.
Pharmacy and Dental Benefits

Pharmacy Benefits

Your pharmacy benefit is administered by Navitus Health Solutions. Visit or call Navitus at 866.333.2757 to find a pharmacy or ask about your benefits.

Be sure to check out Navitus’ member tool Navi-Gate, to learn how much your drugs will cost. 

Dental Benefits

State of Wisconsin Employees and Annuitants

Your dental plan is offered by Delta Dental of Wisconsin. Visit or call Delta Dental at (844) 337-8383 to find a dentist or ask about your benefits.

Wisconsin Public Employees

Please contact your employer or payroll office about dental benefits available to you.

Managing Your Health

Quartz Cares About Your Health

We offer a wide range of programs and resources to help you manage your health.

Health Management and Prevention programs – Our Health Management and Prevention programs provide rewards, reminders, health news, online information, support and classes  

Health Assessment Tools – Screening tools that can help you decide when to seek care

Wellness and Prevention – The best way to stay healthy is to prevent or find illness early - get some health guidance and even healthy recipes to help improve your health and fitness.

Health Topics – Browse health information, find decision tools for medical issues, or check your symptoms 

Contact Us

Quartz Customer Service

Reminder: Personal medical information is valuable and should be protected. Many e-mail services are not secure and may not be appropriate for discussing sensitive medical information. For these communications, please call us, send U.S. mail, or submit a secured message through our online form or MyChart.

Printed Materials

If you would like printed materials, complete the Request Materials form in MyChart or send a message.

You can also contact Customer Service at (844) 644-3455.

Printed materials you can request include –

Customer Service Numbers

  • Customer Service Toll Free: (844) 644-3455
  • Local: (608) 644-3430
  • TTY: 711 / (800) 877-8973

UW Health Welcome Center

If you would like help selecting a UW Health Primary Care Provider (PCP), please contact the UW Health Welcome Center.

Toll Free: (800) 522-4255

Local: (608) 821-4819

Email: patient.resources@uwmf.wisc.edu

Visit: UW Health

 

For Assistance with Gundersen Health System

If you're looking for assistance in finding a doctor or clinic within Gundersen Health System, call the Establish Care Team at:

  • (608) 775-0601
  • or the Nurse Advisor Team (24 /7), at (608) 775-4454 or (800) 858-1050

This Member Kit is for members who have ​insurance through the State of Wisconsin Group Health Insurance Program. 
If you have insurance through an employer group, BadgerCare Plus or have purchased an Individual and Family Plan, please select the correct member kit for information about your plan.