COVID-19 Member Information
Vaccines and resources
We understand you have questions about vaccines right now. Check out the resources here: COVID-19: Staying Up to Date with Your Vaccines
Nonemergency Medical Transportation (NEMT) services for BadgerCare Plus and/or Medicaid SSI members:
As of May 12, 2023, rides for COVID-19 testing, vaccination, and treatment will need to be scheduled two business days in advance. Learn more.
COVID-19 vaccine recommendations
The Centers for Disease Control and Prevention (CDC) recommends that everyone eligible get the vaccine that’s available to them as soon as possible.
To find a local COVID-19 vaccine provider visit vaccines.gov.
Certain vaccine providers use a vaccine registry.
Anyone in Wisconsin can use the COVID-19 Vaccine Registry. After you register, you’ll be notified when you’re able to schedule an appointment. Appointments are based on whether a vaccine provider in your area uses the registry, vaccine availability, and your place on the waitlist. Other vaccine providers may use their own scheduling system.
State-level resources on COVID-19 vaccines
- Illinois Department of Public Health
- Iowa Department of Public Health
- Minnesota Department of Public Health
- Wisconsin Department of Health Services
Health system resources for vaccine information
Are the vaccines covered?
COVID-19 vaccines are covered with a $0 cost-share if they are received at in-network providers.
We are a phone call away! If you need to reach us, please call (800) 362-3310 or TTY 711. You can also send a secure message via MyChart.
Cost-sharing may apply for COVID clinical lab tests
COVID-19 viral testing or antibody testing for commercial and Quartz Medicare Advantage (HMO) members:
As of May 12, 2023, a copay, coinsurance, or deductible may apply for medically necessary* COVID-19 tests ordered by a provider in our network. Please call your provider in advance before you go to any facility for testing.
*Medically necessary tests include tests for members with known or suspected symptoms, known or suspected exposure, and those entering health care facilities for service.
Third-party screening tests for employment, school admission, or travel are not covered
As you can see, we cover tests ordered by a provider to meet members’ medical needs. We do not cover screening tests requested by third parties, such as those for employment, school admission, or travel: Tests requested for return to work, school, or participation on a sports team are typically paid for by the organization requesting them or by the person receiving the non-covered service.
Your quick reference to telehealth and virtual visits
Telehealth and virtual visits are appropriate and cost-effective choices. We want to help you better understand your options. Learn about Telehealth/Virtual Visits
Viruses don’t discriminate – neither should we
This Anti-Stigma Fact Sheet from Public Health Madison & Dane County explains why we shouldn’t discriminate against people that we think may have COVID-19. Visit Public Health Madison & Dane County for more information.
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Resources
CDC resources
The CDC is a reliable source for information about COVID-19. Resources are available in English and Spanish on the CDC website. Some topics you may be interested in are:
- How to protect yourself and others
- Do you have underlying medical conditions?
State level resources
Stay informed and get state-level COVID-19 updates. Visit the following sites:
Other resources
Other resources to help keep you and your family safe.