BadgerCare Plus and/or Medicaid SSI Members Resources
Helpful Links
- Digital Tools
- Find a Doctor – BadgerCare Plus
- Find a Doctor – Medicaid SSI
- Health Topics
- Member Handbook English (2023)
- PA Form (Prior Authorization Form)
- Provider Directory
Outreach Specialists and Case Managers can help you with:
- Coordinating Care
- Getting Health Care
- Health and Wellness
- Resources
Contact Customer Success if you have questions about:
- Benefits
- Clinics
- Doctors or nurses
You can reach us at (800) 362-3310. We are available Mon. – Thurs. from 7 a.m. – 6 p.m. and on Fridays from 7 a.m. – 5 p.m.
If you are not having an emergency but would like help answering your immediate health questions, please call the 24/7 Nurseline at (800) 858-1050.
Appeals + Grievances
We would like to know if you ever have concerns about our service or your claims. You or your authorized representative may ask for an initial decision or appeal. Your doctor or treating doctor may also request it for you. You will not be treated differently from other members if you file a grievance or an appeal. Your health care benefits will not be affected.