Contact Quartz
Let us support you on your journey to a life well-lived.
Here’s how to connect with us.
Contact Quartz by phone
Current Members
Toll-Free: (800) 362-3310
Local: (608) 644-3430
TTY: 711 or (800) 877-8973
Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm
Medicare Advantage and Dual Eligible Members
Toll-Free: (800) 394-5566
Mon – Fri: 8 am – 8 pm
Sat – Sun: 8 am – 8 pm (Oct 1 – Mar 31)
ETF -WI State Members
Toll-Free: (844) 644-3455
Local: (608) 644-3455
Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm
Quartz Align (Self-Funded) Members
Toll-Free: (866) 624-6261
Mon – Fri: 8 am – 5 pm
Not a member? Medicare questions? Get straightforward answers from a Quartz Medicare expert.
Toll-Free: (866) 491-1335
Mon – Fri: 8 am – 8 pm
Saturday, Dec. 7, 8 am – 4:30 pm
Not a member? Contact us for more information about Quartz Individual and Family plans.
Toll-Free: (800) 926-8227
Mon – Fri: 8 am – 5 pm
Employers + Agents
Toll-Free: (800) 926-8227
Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm
Providers
Toll-Free: (800) 897-1923
Local: (608) 881-8271
Mon – Fri: 8 am – 5 pm
Quartz office locations
Madison/Fitchburg Office
Quartz Health Solutions, Inc.
2650 Novation Parkway
Fitchburg, WI 53713
Please note: Our building hours are Monday through Friday, from 8 am to 5 pm. Your Member ID card lists the correct address for submitting your claims.