BadgerCare Plus & Medicaid SSI Members

Resources & Forms

As a valued Quartz BadgerCare Plus and/or Medicaid SSI member,
you have access to an array of resources to help when you need it the most.

Helpful resources, services, and forms

Quartz resources

Non-pharmacy benefit questions
Quartz Customer Success: (800) 362-3310 (TTY: 711) 

Help with health care issues
Quartz Member Advocate: (800) 362-3310 (TTY: 711) 

Mental well-being support and/or drug & alcohol treatment
Behavioral health services: (800) 683-2300

Health conditions, care support, and pregnancy/postpartum support
Care Management: (866) 884-4601

After-hours help or if you are not sure if you are experiencing a medical emergency
24 hours a day, seven days a week: (888) 297-0970

Quartz digital health tools

Quartz well-living programs

Quartz wellness visit guidelines

*Calls to these numbers are free. Free language interpreters are available for non-English speakers.

Additional health care, coverage, and services support (pharmacy, dental, chiropractic, and autism treatment)
Call ForwardHealth: (800) 362-3002

Member ID card needs
Call ForwardHealth: (800) 362-3002

Pregnancy and postpartum nutritional support
Call WIC Nutrition Program: (800) 722-2295

Medicaid SSI support
Call External (non-Quartz) Advocate: (800) 708-3034

Applying and managing your state of Wisconsin benefits and programs

Medical emergencies (24/7)
Emergency line: Call 911

Mental health or substance use emergencies (24/7)
The Suicide & Crisis Lifeline: Call or text 988 or chat online

Forms
Quartz prior authorization forms

 
Quartz newsletters
Spring/Summer 2024 (English Spanish)
Fall 2024 (English | Spanish)

Your Health Spark newsletter has moved to email. It offers helpful tips and ways to make the most of your health plan. If we have your email on file, you will get it automatically. Want to start receiving it? Call Quartz Customer Success to add your email or request a copy emailed to you.

Helpful links

Questions? Contact us

Quartz BadgerCare Plus and/or Medicaid SSI Member Handbook
English | Spanish

Find a Doctor – BadgerCare Plus
Web | Print

Find a Doctor – Medicaid SSI
Web  | Print

Member Rights & Responsibilities

Grievances, Appeals & Complaints

Announcement

Starting in Spring/Summer 2025, your Health Spark newsletter moved to email. It offers helpful tips and ways to make the most of your health plan. If we have your email on file, you will get it automatically. Want to start receiving it? Call Quartz Customer Success to add your email or request a copy emailed to you.

Contact us

Quartz is committed to providing superior customer service. That’s one reason we offer so many ways to reach us.