Explore your mental health resources
Find options to help you navigate your care and connect with resources near you.
Work one-on-one with a coach
A health coach will help you build healthy habits, manage stress, and stay on track with your goals. Coaching may be a good fit if you:
- Want help managing everyday stress
- Are looking to build healthier routines or coping strategies
- Want support staying motivated and accountable
- Are navigating life changes, relationships, or work challenges
Coaches can also help guide you to additional support if you need it. To start working with a health coach reach out to Quartz at (866) 884-4601 or fill out the request form.
Connect with a licensed mental health therapist
Connect with a licensed mental health professional for confidential virtual visits from home. Virtual therapy may be a good fit if you:
- Are experiencing symptoms like anxiety, depression, or persistent stress
- Need clinical support or a mental health diagnosis
- Want to work through deeper emotional or psychological concerns
- Are looking for structured treatment or ongoing care
Virtual therapy is available for members ages 18 and older. Most sessions can be scheduled within five business days. To get started, enroll online with Optum Behavioral Care or call (877) 622-0013.
Personalized guidance navigating your mental and behavioral health care
Quartz Care Management is a team of trained health professionals who support you through life’s health changes, from new diagnoses to ongoing care. They are here to provide guidance and support for your medical, emotional, and social needs at no additional cost. Care Management can help you:
- Understand your care options
- Stay on track with appointments and follow-ups
- Navigate care transitions and coordinate care types
- Find helpful programs and community resources
Fill out the Care Management request form, or call us at (866) 884-4601 to get started.
Frequently asked questions
What's the difference between mental and behavioral health?
Mental health focuses on your emotional, psychological, and social well‑being. Behavioral health includes mental health but also looks at other factors that affect overall wellness, such as sleep patterns, substance use, stress responses, and daily routines. Together, they give a fuller picture of how your thoughts, feelings, and behaviors shape your health and quality of life.
What kinds of mental health concerns does Quartz help with?
Quartz provides support for a wide range of mental health needs, including anxiety, depression, bipolar disorder, PTSD, OCD, panic disorder, alcohol and drug misuse, stress, and more. If you’re unsure where to start, we can help guide you toward the right resources.
How does the Care Management team help with mental or emotional well-being?
Our Care Management team takes the time to understand your needs, answer questions about available services, coordinate care across providers, and work with you to create a personalized plan that supports your goals. Families of children experiencing mental health challenges can also access this support at no extra cost.
Who can use Care Management services?
All members with Quartz as primary coverage are eligible, except those receiving hospice care or living in long-term care facilities.
Does Care Management cost anything?
No. Care Management services are included in your Quartz benefits at no additional cost.
What is the cost for a therapy session?
Therapy sessions may include a cost-share, depending on your Quartz plan and benefits. Check your Schedule of Benefits in Quartz MyChart for details or contact Quartz Customer Success for help reviewing your coverage.
Do I need a referral for mental health and behavioral health services?
No referral is needed. You can contact Care Management to get started with Quartz mental well-being support, or use the Find a Doctor tool to locate an in-network behavioral health provider.
Contact us
Quartz is committed to providing superior customer service. That’s one reason we offer so many ways to reach us.