Contact Quartz by phone
Current Members
Toll-Free: (800) 362-3310
Local: (608) 644-3430
TTY: 711 or (800) 877-8973
Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm
Medicare Advantage and Dual Eligible Members
Toll-Free: (800) 394-5566
Mon – Fri: 8 am – 8 pm
Sat – Sun: 8 am – 8 pm (Oct 1 – Mar 31)
ETF -WI State Members
Toll-Free: (844) 644-3455
Local: (608) 644-3455
Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm
Quartz Align (Self-Funded) Members
Toll-Free: (866) 624-6261
Mon – Fri: 8 am – 5 pm
Not a member? Medicare questions? Get straightforward answers from a Quartz Medicare expert.
Toll-Free: (866) 491-1335
Mon – Fri: 8 am – 8 pm
Saturday, Dec. 7, 8 am – 4:30 pm
Not a member? Contact us for more information about Quartz Individual and Family plans.
Toll-Free: (800) 926-8227
Mon – Fri: 8 am – 5 pm
Employers + Agents
Toll-Free: (800) 926-8227
Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm
Providers
Toll-Free: (800) 897-1923
Local: (608) 881-8271
Mon – Fri: 8 am – 5 pm
Quartz office locations
Madison/Fitchburg office
Quartz Health Solutions, Inc.
2650 Novation Parkway
Fitchburg, WI 53713
A note to our customers: The Quartz Customer Success team is available in person at these locations by calling, (800) 394-5566, Monday – Friday 9:00 am to 3:00 pm to schedule an appointment. In addition, all forms or documents should be mailed directly to the address on the form or can be mailed to 2650 Novation Parkway, Fitchburg, WI 53713.