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You and your baby’s health
during and after pregnancy

Quartz believes in healthy beginnings & healthy futures

There’s so much to learn about pregnancy and we’re here to help. From pregnancy planning and doula care to a variety of resources and support available up to and including the first 12 months of your child’s life, Quartz is here to help you feel at ease, educated, and empowered during this important health journey. 

Start with healthy beginnings

Do you think you may be pregnant? Wondering where to get started? Step confidently into a healthy beginning using the information below.

Get connected to care
Contact your primary care provider as soon as you know you’re pregnant. They can help you decide what medical care options might be right for you and your baby:

  • Obstetricians – Medical specialists who have special training in prenatal care, birth, and high-risk pregnancies
  • Midwives – Certified experts who can provide prenatal care, birth, and after-birth care for low-risk pregnancies

Use our Find a Doctor tool to find a primary care provider or pregnancy specialist near you. 

Once you establish care with medical experts, consider taking advantage of your doula benefit for extra support. With medical experts as your primary care takers, doulas add a layer of non-medical care – providing support, companionship, and advocacy to help you thrive and be well throughout your pregnancy.

Join our program
Enroll today in our Healthy Beginnings program. Healthy Beginnings provides pregnant Quartz members with social and mental resources throughout pregnancy to help support physical well-being and mental resiliency. To enroll, call Quartz Care Management at (866) 884-4601. Once enrolled, a care coordinator can help you with your specific needs.

Focus on you and your baby's health

Pregnancy is here – how is it going? Do you need more support? Here are some resources to help along the way.

Doula care
Access your doula benefits for extra support. Whether you’re looking for virtual or in-person care, doulas are available to provide additional, non-medical support throughout the duration of your pregnancy.

Tests and vaccinations
There are various tests and vaccinations recommended throughout pregnancy and into the first year of your child’s life. We encourage you to follow any guidelines or recommendations suggested by your providers and medical experts.

Feeding your baby
Proper nutrition during your baby’s first year of life is important for growth and development. Whether it’s breastfeeding, formula feeding, or a combination of the two, there are a variety of options to ensure your baby is getting what they need to thrive. Find what works best for you and your baby.

Quartz covers most breast pumps in full and can help you get one by mail or at a durable medical equipment (DME) supplier prior to your delivery. To find an in-network DME supplier, search for DME suppliers or call Quartz Customer Success at (800) 362-3310. You can also ask your obstetrics nurse or doctor to send a breast pump order to an in-network supplier near you.

Join our program
Enroll today in our Healthy Beginnings program. Healthy Beginnings provides pregnant Quartz members with social and mental resources throughout pregnancy to help support physical well-being and mental resiliency. To enroll, call Quartz Care Management at (866) 884-4601. Once enrolled, a care coordinator can help you with your specific needs.

Plan for healthy futures

We understand post-pregnancy looks different for everyone, which is why we encourage you to always be aware of you and your baby’s health and healing.

Keeping you and your baby well
The body goes through a lot during any delivery, so it’s important to follow-up with your provider about your physical health. We’re also here to support your baby’s health with coverage including wellness visits, immunizations, and preventive vaccines.

Your mental health matters
Pregnancy, becoming a parent, and adjusting to a new norm is exciting, but it can be a lot, too. With Quartz mental well-being programs with AbleTo, you get quick access to mental health providers and resources for anytime, anywhere support.

Continued feeding support
Sometimes it can be tricky finding the right method to feed your baby. If you have any issues, be sure to contact your primary care provider or the providers at the hospital where you had your baby – they can help, and most hospitals have 24/7 helplines. You can also call Quartz Care Management at (866) 884-4601 to connect with a Certified Lactation Counselor, if needed.

Post-pregnancy doula care
Doula benefits
can continue after delivery. From a focus on physical and mental healing – such as the signs and symptoms of postpartum depression – to helping you and your newborn with feedings and adapting to the new dynamics of a baby, doulas are available to help you, your baby, and your family thrive together.

Join our program
Enroll today in our Healthy Futures program. From physical support to mental resiliency, Healthy Futures helps to ensure a healthy start for postpartum members and their babies. To enroll in our Healthy Futures program, please call Quartz Care Management at (866) 884-4601. Once enrolled, a care manager can help you navigate post-pregnancy milestones and answer any questions.

Common questions

After your pregnancy is confirmed, coverage begins with your next prenatal visit.

Your benefits include: 

  • Prenatal visits* including weight, blood pressure, fetal heart tones, history, physical exam, and routine chemical urinalysis
  • Prenatal visits monthly up to 28 weeks, biweekly from 29 to 36 weeks, and weekly from 37 weeks until delivery
  • Midwife services when you are seen at participating clinics or hospitals
  • Access to a doula at no additional cost**
  • Hospital stay and management of labor and delivery
  • Postpartum care and visits
  • Genetic testing during pregnancy (requires prior authorization)

If you or your provider has questions about your benefits, contact Quartz Customer Success.

*Regular prenatal visits are included in the global obstetrician package and are billed as a single claim after delivery, so you will not receive an Explanation of Benefits (EOB) for routine prenatal visits. Copays or deductibles may apply for certain services received during prenatal care, such as ultrasounds, laboratory tests, or services related to pregnancy or delivery complications. If you receive prenatal care from a provider who does not deliver your baby, standard office visit cost-sharing will apply.

**For State of Wisconsin Group Health Insurance Program members, the doula services program is a pilot program. Pilot programs are available to 2025 and 2026 members on a trial basis and may be changed or discontinued in future years.

Your hospital stay for delivery requires prior authorization, so work with your provider to ensure it’s submitted. Cesarean births (C-sections) are covered the same as vaginal deliveries.

To review your delivery-related benefits, log in to Quartz MyChart and check your Schedule of Benefits, including the Delivery and Newborn Charges section. For an estimate of deductibles, coinsurance, or copays, select “Cost Estimator” under Quartz Resources, then click “Estimate your costs” in the Find a Doctor tool. Enter the procedures to view an estimate, if available.

If you or your provider have questions, contact Quartz Customer Success.

Breast pumps are usually covered in full when received from an in-network durable medical equipment (DME) supplier and billed as preventive. You can get a breast pump by mail or from an in-network DME supplier, typically before your baby is born. Ask your obstetrics nurse or doctor at the beginning of your third trimester to send a breast pump order to an in-network supplier. The supplier will usually contact you, or you may reach out to them directly.

To find in‑network suppliers, use the Find a Doctor tool. Select your health plan, enter your location, and choose “Advanced Search”, then select “Breast Pumps” under Areas of Focus. You can also call Quartz Customer Success for help.

If you have questions about nursing or breastfeeding, contact your provider or the hospital where you delivered. Most hospitals offer 24/7 breastfeeding helplines. Your plan may cover certain lactation services — review your Schedule of Benefits for details.

Quartz mental well-being and behavioral health resources are available to help you cope with stress, anxiety, depression, and more. Resources include: 

  • Quartz Care Management – A team of care management professionals and behavioral health specialists dedicated to helping you coordinate care, find community support groups, and answer your questions about available mental health resources
  • Virtual therapy – Online therapy that includes appointments usually available within five days
  • Non-Quartz resources like Moms Mental Health Initiative or Postpartum Support International  are also options to consider

Add your baby to your coverage as soon as possible.

  • If you’re covered through an employer, contact your Human Resources department.
  • If you purchased coverage through the Marketplace, call Quartz Customer Success.

Choosing a doctor for your baby before they’re born can make it easier to schedule their first appointments after delivery. Many parents choose either a pediatrician or a family medicine doctor who will care for their child as they grow. Your child’s doctor will help guide their care, including well-child visits, growth and development checks, and vaccinations.

Here’s how to get started:
  • Think about location. Many parents choose a clinic close to home, work, or where their child will attend daycare.
  • Use Find a Doctor. Search for in-network pediatricians or family medicine doctors and see who may be accepting new patients. For BadgerCare+ members, please contact your local consortium
  • Call the clinic. Ask if the doctor is accepting newborns and whether they offer meet-and-greet visits for expecting parents. 
  • Consider recommendations. Friends, family, and other parents can be a helpful source of trusted provider suggestions. 
  • Selecting a doctor ahead of time helps ensure your baby has a provider ready for their first checkups after they arrive.

Connect with a certified doula:

Care and companionship in one

Quartz is happy to provide commercial, State of Wisconsin Group Health Insurance Program*, and Individual & Family members with doula benefits. These benefits are provided through various providers who offer in-person care, virtual care or the option of both – at no additional cost to you.

About doulas

Doulas are trained, non-clinical professionals who provide education and companionship from pregnancy through the first 12 months of your child’s life. From helping you focus on your physical and emotional health to aiding in newborn care, they are the additional support you may want or need. They will help you and your young one thrive during key parts of your pregnancy and post-pregnancy journey, including:

  • Birth planning
  • Postpartum expectations
  • Healing tips
  • Newborn care
  • And more

If you have questions about doula care, our Customer Success team can help. Call us at (800) 362-3310, Monday – Thursday, 7 a.m. – 6 p.m., and Friday, 7 a.m. – 5 p.m. To explore doula benefits with one of our contracted doula providers, see the information listed below.

*For State of Wisconsin Group Health Insurance Program members, the doula services program is a pilot program. Pilot programs are available to 2024 and 2025 members on a trial basis and may be changed or discontinued in future years.

Three collages of doula support

Available Quartz doula providers:

With compassionate, personalized support – including emotional reassurance, physical comfort, and holistic care – Umama Birthing Services offers in-person doula services for you (and your family) in these select counties:

  • Wisconsin – Brown, Chippewa, Columbia, Dane, Dodge, Dunn, Eau Claire, Green, Green Lake, Iowa, Jefferson, Kenosha, La Crosse, Marathon, Milwaukee, Ozaukee, Pepin, Racine, Rock, Sauk, Sheboygan, and Washington counties

To learn more about Umama’s doula benefit, visit Umamabirthing.com. For questions, or to enroll today, email Mbsmith@ffbww.org.

With culturally centered, compassionate care, Wisconsin Doulas of Color Collective (WIDOCC) offers in-person doula services that support, affirm, and empower birthing individuals and their families in these select counties:

  • Wisconsin – Kenosha, Manitowoc, Milwaukee, Racine, and Waukesha counties

To learn more about WIDOCC’s doula benefit, visit www.doulasofcolor.org for questions or to enroll, email deanna@doulasofcolor.org & felic@doulasofcolor.org

A young mother holding an infant child in her arms
Additional resources

Healthwise provides educational information about pregnancy and labor.

Quartz mental well-being support is here when you need it most, offering convenient resources to help with anxiety, depression, and more. Behavioral health specialists are  available to help answer questions about available mental health services, level of care, and more.

Quartz Care Management helps members connect and coordinate care with programs and services to best support their health and wellness journey.

Contact us

Quartz is committed to providing superior customer service. That’s one reason we offer so many ways to reach us.