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Resources For Your Patients

Quartz health management programs are designed to reinforce health goals and aid your patients in the self-management of their conditions.

Asthma and Diabetes Programs

Asthma and Diabetes Program Information

The Asthma and Diabetes Health Management Programs support evidence-based care needed for healthy outcomes. Once enrolled, patients receive educational material such as magazines, newsletters and seasonal reminders.

Each program assists patients with healthy lifestyles by  –

  • Assisting the patient in monitoring their health
  • Promoting interaction with practitioners
  • Assessing and coaching medication adherence
  • Directing to condition-specific resources
  • Educating patients about self-management

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Health Coaching

Health Coaching

Quartz offers health coaching to help members reach their health and wellness goals.

Health Coaching is a series of private discussions between members and a trained health coach – provided at no charge. Coaching starts with a phone call to identify the member's goals, reasons for wanting to make a change and readiness to change.  The follow-up three to six private calls are scheduled about every two to four weeks. This helps members stay on track and inspired to move toward their personal wellness goals.

Choose different areas to work on, such as –

  • Healthy eating
  • Healthy weight
  • Lowering stress
  • Staying active
  • Quitting tobacco
  • How to take medication so it works the best

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Who can participate?

Eligible Quartz members 18 years of age and older can ask for health coaching. Quartz will contact members who have high risk scores on a Health Risk Assessment about health coaching.

Also, risks may be found during a member’s stay in the hospital. If so, Quartz may follow up about health coaching.


Notice for participants in the State of Wisconsin Group Insurance Program: Since January 1, 2017, StayWell has administered the Well Wisconsin Program, including health coaching, for participants in the State of Wisconsin Group Insurance Program. Visit wellwisconsin.staywell.com for program details and contact information.
Complex Case Management

Extra support for complicated health challenges. 

For many patients, navigating the health care system can be confusing — especially when they have a serious illness, injury, or many health-related needs. Wouldn’t it be nice if they had extra support outside of the care setting? An advocate who can collaborate with caregivers, practitioners, and community supports?

That’s where Quartz’s Complex Case Management (CCM) comes in. Here’s how it works.

Eligible Quartz members are matched up with a case manager who coordinates health care services to make sure the member is getting the best care possible. This person, typically a nurse or social worker, will work one-on-one over the phone to help the member:

  • Learn more about their condition and how to manage it successfully
  • Overcome barriers to care
  • Coordinate behavioral health care as well as other services and specialties
  • Make the most of their health care coverage
  • Develop an individualized case management plan and goals

If you have patients who would benefit from Complex Case Management, please refer them to our case managers at (866) 884-4601.

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