The Asthma and Diabetes Health Management Programs support evidence-based care needed for healthy outcomes. Once enrolled, patients receive educational material such as magazines, newsletters and seasonal reminders.
Each program assists patients with healthy lifestyles by –
Quartz offers health coaching to help members reach their health and wellness goals.
Health Coaching is a series of private discussions between members and a trained health coach – provided at no charge. Coaching starts with a phone call to identify the member's goals, reasons for wanting to make a change and readiness to change. The follow-up three to six private calls are scheduled about every two to four weeks. This helps members stay on track and inspired to move toward their personal wellness goals.
Choose different areas to work on, such as –
Eligible Quartz members 18 years of age and older can ask for health coaching. Quartz will contact members who have high risk scores on a Health Risk Assessment about health coaching.
Also, risks may be found during a member’s stay in the hospital. If so, Quartz may follow up about health coaching.
For many patients, navigating the health care system can be confusing — especially when they have a serious illness, injury, or many health-related needs. Wouldn’t it be nice if they had extra support outside of the care setting? An advocate who can collaborate with caregivers, practitioners, and community supports?
That’s where Quartz’s Complex Case Management (CCM) comes in. Here’s how it works.
Eligible Quartz members are matched up with a case manager who coordinates health care services to make sure the member is getting the best care possible. This person, typically a nurse or social worker, will work one-on-one over the phone to help the member:
If you have patients who would benefit from Complex Case Management, please refer them to our case managers at (866) 884-4601.