Member Prior Authorization Resources:
Medicare Advantage and DNSP
Medicare Advantage and DNSP
We're here to help. Call Customer Success for support at (800) 394-5566.
Prior authorizations under your health plan
Below is a list of in-network prior authorizations currently required under your health plan. We’re always working to minimize these requirements and regularly update this list.
If you are out of network, you will need to contact Quartz by calling customer success for help with out of network care. Call us at (800) 394-5566.
- Experimental and Investigational Treatments
- In-home Therapy
- Partial Hospital Program (PHP)
- Transcranial Magnetic Stimulation (TMS)
- Intensive Outpatient Program (IOP)
- Day Treatment
- Inpatient Psychiatric Admissions (requires notification only)
All durable medical equipment (DME) costs of $500 or more requires prior authorization. DME costs of less than $500 do not need a prior authorization if the KX modifier is used on the claim. DME costs include repair, purchase, or equipment rental. (excluding CGM, insulin pump, hospital bed, and walking aids)
Note: Urgent/emergent hospital admissions require notification at the time of admission. Elective hospital admissions require prior authorization before admission and notification when admitted.
- Hospitals, Acute Inpatient Care (see above explanation)
- Hospital Observation Care (out-of-network requires immediate notification, in-network after 24 hours)
- Inpatient Rehabilitation Facilities (Requires prior authorization)
- Long-Term Acute Care Hospital (LTACH) (requires prior authorization)
- Skilled Nursing Facility/Swing Bed for Part A stay (requires prior authorization)
Prior authorization is required for Part B therapies over Medicare Therapy Caps (30 visits for Physical/Speech Therapies combined and 30 visits for Occupational Therapy)
Note: The following procedures must receive prior authorization before they can be scheduled.
- Bariatric Surgery
- Blepharoplasty/Brow Lifts/Blepharoptosis/Brow ptosis
- Breast Surgery (not including Mammoplasty or Reconstruction Post Mastectomy)
- Cochlear Implants
- Gender Reassignment Surgical Procedures
- Implantable Nerve Stimulators
- Laser Treatment of Benign Skin Lesions (not including for diagnosis of Actinic Keratosis)
- Orthopedic Procedures: Artificial Lumbar Disc Surgery (including artificial cervical and Lumbar disc surgery and OATS procedures)
- Rhinoplasty and Septoplasty
- Scar Revision and Other Repair of Scars
- Panniculectomy
- Transplants including Donor and Other Related Charges (excludes corneal except for artificial corneal transplants)
- Surgical Treatment of Obstructive Sleep Apnea
- Varicose Vein or Spider Vein Procedures (including Sclerotherapy, Radiofrequency Ablation, Vein Stripping, and Ligation)
- Cosmetic Procedures/Surgeries (excludes skin cancer removal)
- Experimental and Investigational Treatments
- Genetic Testing including Pharmacogenetics Testing
- Home Health Care, including home infusion services and other in-home therapy services.
- Bioengineered Skin Substitutes
- Hospice Care (requires notification only)
- Hyperbaric Oxygen Therapy
- Palliative Care (no prior authorization required for in clinic, 6 visits per lifetime for in-home)
If you are out of network, prior authorization is needed for non-emergency care received. Contact Customer Success at (800) 362-3310 for help.
Quartz Health Plan Corporation and Quartz Health Plan MN Corporation comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
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Contact us
We’re here to help you find the right plan option that works for you and your family. Please call Quartz Customer Success at (800) 362-3310, or if you have worked with an agent in the past, reach out to them with any questions on your Quartz plan options.