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BadgerCare Plus & Medicaid SSI

As a valued Quartz BadgerCare Plus and/or Medicaid SSI member,
you have access to an array of resources to help when you need it the most.

Helpful resources, services, and forms

Quartz resources

Non-pharmacy benefit questions
Quartz Customer Success: (800) 362-3310 (TTY: 711) 

Help with health care issues
Quartz Member Advocate: (800) 362-3310 (TTY: 711) 

Mental well-being support and/or drug & alcohol treatment
Behavioral health services: (800) 683-2300

Health conditions, care support, and pregnancy/postpartum support
Care Management: (866) 884-4601

After-hours help or if you are not sure if you are experiencing a medical emergency
24 hours a day, seven days a week: (888) 297-0970

Quartz digital health tools

Quartz well-living programs

Quartz wellness visit guidelines

*Calls to these numbers are free. Free language interpreters are available for non-English speakers.

Additional health care, coverage, and services support (pharmacy, dental, chiropractic, and autism treatment)
Call ForwardHealth: (800) 362-3002

Member ID card needs
Call ForwardHealth: (800) 362-3002

Pregnancy and postpartum nutritional support
Call WIC Nutrition Program: (800) 722-2295

Medicaid SSI support
Call External (non-Quartz) Advocate: (800) 708-3034

Applying and managing your state of Wisconsin benefits and programs

Medical emergencies (24/7)
Emergency line: Call 911

Mental health or substance use emergencies (24/7)
The Suicide & Crisis Lifeline: Call or text 988 or chat online

Forms
Quartz prior authorization forms

 
Quartz newsletters
Spring/Summer 2024 (English Spanish)
Fall 2024 (English | Spanish)

Helpful links

Questions? Contact us

Quartz BadgerCare Plus and/or Medicaid SSI Member Handbook
English | Spanish

Find a Doctor – BadgerCare Plus
Web | Print

Find a Doctor – Medicaid SSI
Web  | Print

Member Rights & Responsibilities

Grievances, Appeals & Complaints

Contact us

Quartz is committed to providing superior customer service. That’s one reason we offer so many ways to reach us.