About the Ratings System
More About the Ratings
Medicare’s overall plan rating measures the quality of the health and Part D drug services a health plan provides. CMS monitors health plan quality and reviews hundreds of health plans offering both Part C (medical) and Part D (pharmacy) benefits, measuring the quality of the services provided. CMS monitors dozens of measures including:
- How often members receive appropriate health screenings, vaccines, and checkups to help them stay healthy
- How often members with chronic conditions receive appropriate tests and treatments to help manage their conditions
- Member satisfaction ratings, complaints, and customer service
Plan ratings give consumers a summary score — based on data from member surveys, clinician and plan reporting, and regular monitoring activities — to make it easy to compare plans. With a Five-Star rating, Medicare customers can expect a high-quality experience from Quartz’s participating providers. Medicare customers can also switch to a Five-Star plan once during the special enrollment period from Dec. 8, 2020, through Nov. 30, 2021.
*The star ratings are assessed each year and may change from one year to the next.