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Our Quality Promise to You

Go ahead, live your life. We've got you covered.

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At Quartz, we're passionate about quality. We continually monitor our quality performance against rigorous national standards. We don't stop there - every Quartz employee is charged with going the extra mile to deliver exceptional service because our members deserve the very best.

External Quality Standards

Quartz continually monitors and evaluates its performance against rigorous national and regional standards through the National Committee for Quality Assurance (NCQA). NCQA is dedicated to improving health care quality and it accomplishes this in three ways –

Internal Quality Commitment

Our commitment to quality goes far beyond national surveys and reviews. We work to give exceptional quality of service by conducting ongoing member satisfaction surveys and working to improve key operational excellence measures.

For more information on our NCQA Accreditation, HEDIS® and CAHPS, email Quartz's Director of Accreditation and Quality Improvement.

*HEDIS® is a registered trademark of NCQA.
**CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).