The Customer Experience at Quartz

These words are also the reason why we regularly survey all customer groups (members, agents, employer groups and practitioners) to improve our service delivery.

Let us know how we’re doing

Quartz emails surveys to practitioners twice a year that contain one simple question and take less than a minute to complete. The email comes from SurveyMonkey with the address [email protected].

You’ll be asked to rate us on a scale from 0 – 10 in response to the question, “How likely is it that you would recommend Quartz to a friend or colleague?”

Your feedback goes a long way to helping us understand what you expect from a health plan. The next round of practitioner surveys is scheduled for April 2019. If you’re randomly selected, we hope you’ll take a moment to respond – your participation is optional, but truly appreciated!

Visit QuartzBenefits.com/membersatisfaction to see how we’re doing.