Quartz Medicare Select plan information

Medicare Select is a health plan that helps fill in the gaps of Original Medicare. Medicare Select is designed to work with Medicare and pay certain charges Medicare does not cover.

  • Covers Part A and Part B deductibles and helps fill in the gaps between Medicare and your health care expenses
  • Covers a routine eye exam and a routine hearing exam once per year
  • Provides access to a comprehensive provider network with guaranteed access to the world-class physicians at UW Health
  • Coordinates your care through a Primary Care Provider (PCP)* selected by you
  • Does not require written referrals to see specialists; however, some prior authorizations are required, depending on the service
  • Offers value-added programs and services to help you maintain a healthy lifestyle

*Medicare Select Plus members do not need to choose a PCP.

Frequently asked questions

Quartz Medicare Select does not cover Medicare Part D (prescription drug coverage). If you are interested in purchasing a separate Medicare Part D plan, we can provide information about companies that provide standalone plans. Some Quartz Medicare Advantage (HMO) plans include Part D coverage. Contact your agent for more information about Part D coverage.

You can find a list of participating providers (doctors, hospitals, and other health care facilities) through the Find a Doctor tool (select the Quartz One network). To print a directory from Find a Doctor, select the “Show Printable List” icon and then answer the question “Medicare Select Network” with “Yes.”

Quartz requires most members to have a PCP. To select your PCP, Quartz provides you with the following options:

  • Choose a PCP from the list of participating practitioners found at QuartzBenefits.com/FindADoctor (select the Commercial HMO/POS Network).
  • Choose a participating clinic, and Quartz will assign a PCP at the clinic. Have Quartz assign you a PCP and clinic close to your home.

If you would like help in selecting a UW Health PCP, contact the UW Health Welcome Center at (800) 552-4255, weekdays from 8 a.m. to 5 p.m. CST. You can also send an email to [email protected].

Yes. You can change your PCP at any time.

We offer two convenient ways to change your PCP:

  • Go to QuartzMyChart.com
  • Call Quartz Customer Service at (800) 362-3310

    PCP changes are effective on the day of Quartz’s receipt of your request, unless you request a future date.

You should talk with your PCP before seeing other types of practitioners, so he/she may coordinate your health care.

You should work with your PCP to determine if you need specialty care. If you do, he/she will refer you to an appropriate specialist who is participating in your network.

Requests to terminate coverage need to be submitted in writing.

Please send your request by mail or fax to:

Mail:
Quartz Health Solutions, Inc.
Attn: Enrollment
2650 Novation Parkway
Madison, WI 53713

Fax: (608) 775-8060

Email: [email protected]

Customer Service Phone: (608) 644-3430 or (800) 362-3310

Contact us

Quartz is committed to providing superior customer service. That’s one reason we offer so many ways to reach us.