Why Quartz?

UW Health at the American Center

UW Health Hospitals & Clinics

• Direct access to more than 1,500 physicians and 250 clinical locations of UW Health - without referrals
• Assistance through the UW Health Welcome Center to help new members choose a UW Health Primary Care Provider (PCP) and transition their care to UW Health
• Access to UW Hospital - Wisconsin's #1 Hospital*

UnityPoint  Health - Meriter Hospital

UnityPoint Health - Meriter

• Seven convenient primary care locations in Dane County, including Madison, Middleton, Fitchburg, Stoughton, Monona, and DeForest-Windsor
• Access to UnityPoint Health - Meriter Hospital in Madison

Gundersen Lutheran Medical Center

Gundersen Health System^® (GHS)

• A comprehensive healthcare network including one of the nation's largest multi-specialty group medical practices
• A teaching hospital with 325 beds and a Level II Trauma and Emergency Center
• Located throughout western Wisconsin, northeastern Iowa and southeastern Minnesota caring for patients in 19 counties

View your plan documents online

Easy Tools and Helpful Resources

• MyChart – Secure online access to your health insurance benefit information, billing statements and portions of your UW Health medical information; plus the ability to link your Gundersen MyCare and / or UnityPoint Health - Meriter MyChart account via MyChartCentral
• Health Management Programs – From asthma to depression, Quartz helps educate you on living with a chronic condition; earn incentives through 9 Months & More_SM, a program for moms-to-be and new moms

Member satisfaction is priority #1

Service Excellence

• Overall Performancy Rating of 3.5 out of 5 stars**
• 93.8 percent overall member satisfaction***
• Fast, friendly and accurate local customer care
• NCQA Excellent Accreditation****
• Community involvement and support

**

Based on ETF 2019 Health Plan Report Card

***

Based on monthly survey of Quartz members who had claim submissions or customer service inquiries between January and December 2018.

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