Note: If you go to urgent care, you may have to pay the copayment (if your plan has copays for urgent care). Services from a non-participating provider are covered up to the usual, customary, and reasonable charge (UCR). You may be responsible for paying charges that are above the UCR and other out-of-pocket costs.
HMO members: If you are outside of Quartz's service area and need assistance finding a provider, call Customer Service.
POS and PPO members: You can visit non-participating providers. Please check your plan in MyChart to make sure you understand your benefits. You may be responsible for paying charges that are above the UCR and other out-of-pocket costs.
Quartz provides care through virtual visits. Depending on where you live and what Quartz health system you regularly visit, you can arrange a virtual visit instead of driving to Urgent Care.
Our telehealth/virtual visits page provides more information on virtual visits.
Get in touch with Quartz Customer Service by sending a secured message through MyChart.