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Emergency Care

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A medical emergency is a major problem that must be treated right away, because there may be:

  • Serious jeopardy to a person's health or to the health of an unborn child
  • Serious impairment to a person's bodily functions
  • Serious dysfunction of one or more of a person's body organs or parts

Some examples of emergencies include:

  • Heart attack
  • Stroke
  • Sudden asthmatic attack
  • Sudden and/or extensive bleeding

What to do in Case of an Emergency? 

  1. Go to the nearest hospital or call 911
  2. Show your Quartz member ID card to the emergency room hospital staff
  3. Tell your Primary Care Provider (PCP) about your emergency care. Your PCP will set up any needed follow-up services

Copayment and Other Possible Charges

If you visit an emergency room, a copayment may apply. You may also be charged for tests and services, such as lab work and X-rays. Ambulance service may also have a copayment. To see your plan documents, log on to MyChart.


Get in touch with Quartz Customer Service by sending a secured message through MyChart.