On-Demand Care When You Need It Most

Colds, the flu and yes, the new coronavirus, can sneak up on you. In the early stages, you might be wondering if your symptoms are bad enough to schedule a visit to the doctor. Or they are so bad, you don’t feel up to making the trip. You also may be worried that you might spread your illness or pick up a bug from another sick person in the waiting room. 

A video visit (also called a virtual visit) is the perfect option for many urgent care situations. Using technology similar to Skype or FaceTime, you can be seen by a medical professional face-to-face through your smartphone, tablet or computer equipped with a web camera. Depending on your medical concern, the provider can diagnose you, suggest follow-up care and prescribe medication when appropriate. Best of all, they are available to see you 24 hours a day, every day of the year! Follow these steps to get on the road to recovery.

 Get startedGundersen Health System PatientsUW Health and SwedishAmerican Patients

1. Get the app 

Search the App Store or Google Play for Gundersen VirtualVisit
Search the App Store or Google Play for Care Anywhere University of Wisconsin

2. Choose a provider

Log in and review the available providers, their experience and ratings. Choose the provider who best fits your needs.

3.Start your visit

Video chat with your selected provider. Get a diagnosis, treatment plan and prescription (if needed) in about 20 to 25 minutes.


The cost is $49  or less per visit  Now $0 out-of-pocket through May 31, 2020, depending on your plan. You will be notified of any cost before you start your visit and you’ll have the option to stop or continue.

Other health care providers offer video visits. For example, UnityPoint Health – Meriter has Virtual Care. Check with your primary care provider or clinic for details.