At Quartz, we're doing all we can to keep you informed. The Centers for Disease Control and Prevention (CDC) has updated symptoms for COVID-19. Symptoms include fever, cough, shortness of breath, chills, repeated shaking with chills, muscle pain, headache, sore throat, and new loss of taste or smell. Always call your provider or clinic before seeking medical care.
We understand you have questions. We're here to answer them. See Frequently Asked Questions (updated August 5, 2020).
We are a phone call away! If you need to reach us, please call (800) 362-3310 or TTY 711. You can also send a secure message via MyChart.
At Quartz, we're doing all we can to keep you informed during this pandemic. We have several updates on extended timelines for commercial members.
Extended timelines on coverage with no out-of-pocket costs
*Includes tests for members with symptoms, tests for members with known or suspected exposure, contact tracing, and those entering health care facilities for services.
Third-party screening tests for employment, school admission, or travel are not covered
As you can see, we cover tests ordered by a provider to meet members’ medical needs. We do not cover screening tests requested by third parties, such as those for employment, school admission, or travel:
Extended timeline for telehealth: e-visits, video visits, virtual visits
Commercial members also have earlier access to prescription drugs* until further notice:
BadgerCare Plus members will also have earlier access to prescription drugs covered by Wisconsin Medicaid (Quartz does not manage your prescription benefit).
At Quartz, we're doing all we can to keep you informed during this pandemic. We have several updates on extended timelines for commercial members. If you don't feel well, you can see a doctor online.
You can use UW Health's Care Anywhere video visits or MyChart e-visits.
You can also see a doctor using Gundersen VirtualVisits. Another option is Unity Point Health's Virtual Care.
We have a COVID-19 List of Resources for you.
Wondering how you can help during the COVID-19 pandemic? We've put together a list of ways to help out your community while staying safe.
Quartz is partnering with UW Health and Unity Point Meriter to collect donated supplies.
We are currently collecting:
Supplies can be dropped off at:
Meriter Business Center
Monday - Friday, 8 am to 4 pm
2650 Novation Parkway
Madison, WI 53713
Gov. Tony Evers announced that the state is seeking volunteers to support Wisconsin's healthcare system during the COVID-19 pandemic. Active and retired healthcare professionals and those who wish to help in non-clinical support positions are encouraged to sign up to volunteer through the Wisconsin Emergency Assistance Volunteer Registry (WEAVR).
Quartz and UW Health are teaming up with the United Way of Dane County to fund HealthConnect. HealthConnect helps local families pay for health insurance premiums.
UW Health: COVID-19 hotline at (608) 720-5300
Gundersen Health: (608) 782-7300
UnityPoint Health: (608) 417-6000
SwedishAmerican: (779) 696-4400
The CDC is a reliable source for information about COVID-19. Resources are available in English and Spanish on the CDC website. Some topics you may be interested in are:
Stay informed and get state-level COVID-19 updates. Visit the following sites: