We are here to help you get through this stressful time. We understand you have concerns regarding COVID-19. This page provides the resources you need to keep you and your family healthy. We have included some updated Frequently Asked Questions (FAQs). Please check back frequently. This content will change as we learn more about what the Centers for Disease Control and Prevention (CDC) and other official resources are recommending.
We are a phone call away! If you need to reach us, please call (800) 362-3310 or TTY 711. You can also send a secure message via MyChart.
We are enhancing benefits for COVID-19. They apply to all members. These changes take effect right away until further notice:
Commercial members also have earlier access to prescription drugs* until further notice:
BadgerCare Plus members will also have earlier access to prescription drugs covered by Wisconsin Medicaid (Quartz does not manage your prescription benefit).
This Anti-Stigma Fact Sheet from Public Health Madison & Dane County explains why we shouldn't discriminate against people that we think may have COVID-19. Visit Public Health Madison & Dane County for more information.
We are transitioning our employees to work from home. Many are already working from home. We continue to work with those employees who need additional resources or have special circumstances due to their work function.
We are helping keep our employees and communities safe by:
Quartz is also working with the Centers for Disease Control and Prevention (CDC), health experts nationwide, and in-network providers to share information, mitigate risks, and keep members up-to-date.
UW Health: COVID-19 hotline at (608) 720-5300
Gundersen Health: (608) 775-4454 or (608) 775-0364
UnityPoint Health: (608) 417-6000
SwedishAmerican: (779) 696-4400
The CDC is a reliable source for information about COVID-19. Resources are available in English and Spanish on the CDC website. Some topics you may be interested in are:
Stay informed and get state-level COVID-19 updates. Visit the following sites: