Quick & Easy - Pay by Phone

24 hours a day, 7 days per week

Pay by Automated Phone System

Call (800) 362-3310

  • Press 3 to make a payment and then press 1 to make an automated premium payment.

For Spanish:

  • Press 9 for Spanish and then press 1 to make an automated premium payment.

Speak to a Customer Service Representative during business hours.

Business hours are Monday through Friday from 8 a.m. to 5 p.m. You can pay using your checking, savings or credit / debit card account. 

Call (800) 362-3310

Frequently Asked Questions

What information do I need to make a payment by phone?

You should have your account number, your birthday and address from your last Premium Invoice. To save time, have your payment method ready as well.

When will my payment be reflected?

Your payment will be reflected on the next months’ invoice. Keep in mind that if you pay close to the “Date Due,” you may receive another invoice.

If I pay by phone, will I still receive paper bills?

You will receive paper bills if you have selected that option in your MyChart account.

To check which option you have, login to MyChart, then look under Coverage, then select Contact Preferences. You can select email or mail.

It’s the weekend and my bill was due on Friday – how do I pay?

If you have a MyChart account, you can login and select the “Pay Bill” link to pay online using your checking or savings account.

By law, members must be notified if their payment is late. You may receive a letter from Quartz to asking you to pay your Premium Invoice.

You may ignore this letter if you’ve paid your invoice for the month.