To pay from your bank account (EFT), you need to log in to MyChart. You will see a Billing icon in the top navigation bar. Move your cursor over the icon and select "Pay Premium". From that point, just follow the instructions. You can add automatic payments or choose to pay one premium at a time.
If you don’t have a Quartz MyChart account, sign up for MyChart today!
Yes. Make sure that you have the bank mail your check seven to 10 days before the premium invoice due date. Banks print and mail the check. That means it can be delayed by holidays, mail issues and so on.
Yes, you may pay your premium in advance; however, we only bill monthly. You may pay as many months in advance as you wish. We will send you a monthly invoice showing a credit or amount due after the credit is used.
Generally, payments will be reflected on your account within one day of receipt by our bank.
Late payment notices are sent out shortly after the first of the month in which the payment is due, usually no later than the 10th of that month. Based on this timing, if you do not pay your invoice by the due date, you may receive this notice from Quartz.
You will need to return to the payment portal within MyChart. Just log in to MyChart and select “Pay Premium” under premium invoices. This will take you to the payment portal, which allows you to change your automatic payment settings.
Quartz monitors automatic premium payment signups to prevent duplication. However, if this does happen, check to see if you have automatic payments set up outside of the Quartz Payment Portal. If this is happening, contact Customer Service at (800) 362-3310.
This page will only show payments that have been processed through the portal. If you are wondering if Quartz has received your premium invoice payment, call us at (800) 362-3310.
If none of these things fix the problem, call Customer Service at (800) 362-3310.
The amount of time you have to pay your premium invoice depends on whether you get subsidies or not.
If your policy has been terminated for nonpayment, it cannot be reinstated. You will need to buy a new policy during open enrollment or a special enrollment period.