Simplify your life with Online Billing & Payment!

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Frequently Asked Questions

About Online Billing

You can now pay online:

  • Immediately with a secure online funds transfer (electronic funds transfer or EFT)
  • By setting up recurring payments (automatic clearing house or ACH)

If you are receiving your invoices by mail, you can sign up for paperless invoices and pay online. Simply log in to MyChart and:

  • Change your premium billing preference to paperless by clicking on the "Save time while you save paper! Sign up for paperless invoices" link on the Premium Billing Summary page
  • And/or select “Pay Bill” to pay with a bank transfer (EFT) or set up automatic payments (ACH)

If you don’t have a QuartzMyChart account, sign up for MyChart today! (For your security, you need a MyChart account for online billing.)

Save a tree and simplify your life with paperless billing and online payments!

Important facts to know about paying your premium invoice

Pay by the due date

  • Payments take at least one business day to process
  • We will send you a late payment notice if your payment is not received by the third of the month
    • To avoid a late payment notice, pay your premium invoice by the due date

Grace Periods

  • Grace periods vary – either 31 or 90 days - depending on your policy
  • If you don’t pay all outstanding balances within your grace period, your policy will be terminated
  • Payments take one business day to process. Pay two business days before the end of your grace period to avoid policy termination.