Simplify your life with Online Billing & Payment!

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Frequently Asked Questions

About Online Billing

You can now pay online:

  • Immediately with a secure online funds transfer (electronic funds transfer or EFT)
  • By setting up recurring payments (automatic clearing house or ACH)
  • Using secure email

If you are receiving your invoices by mail, you can get them by email or pay online. Simply login to MyChart and:

  • Change your premium billing preference to “Email”
  • And/or select “Pay Bill” to pay with a bank transfer (EFT) or set up automatic payments (ACH)

If you don’t have a QuartzMyChart account, sign up for MyChart today! (For your security, you need a MyChart account for online billing.)

Save a tree and simplify your life with online or email payments!

Important facts to know about paying your premium invoice


Pay by the due date

  • Payments take at least one business day to process
  • We will send you a late payment notice if your payment is not received by the third of the month
    • To avoid a late payment notice, pay your premium invoice by the due date

Grace Periods

  • Grace periods vary – either 31 or 90 days - depending on your policy
  • If you don’t pay all outstanding balances within your grace period, your policy will be terminated
  • Payments take one business day to process. Pay two business days before the end of your grace period to avoid policy termination.