To schedule transportation –
If you call less than two business days before your appointment, you might not get a ride – unless it’s urgent. If you can not get a ride, you will have to reschedule your appointment and the ride.
Otherwise, you can ask the clinic to schedule the ride for you when you make your appointment. A ride to an urgent appointment will be provided in three hours or less.
Call MTM, Inc.’s “WeCare” line at 866.436.0457 if you have a complaint about your service. You may also use their online form. Providing excellent service is important to them. They will follow up on all complaints. They will contact everyone who was part of your scheduling and transport.
Contact MTM, Inc.’s “Where’s My Ride” line at (866) 907-1494 if –