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Quartz® CashCard

Members’ Frequently Asked Questions

The Quartz® CashCard benefit helps you save on out-of-pocket costs for over-the-counter (OTC) health-related items, and fitness memberships. Each member gets a Quartz® CashCard that’s preloaded, activated, and ready to use. Your card’s funds are available to use per quarter/year and don’t carry over to the next.

About the Quartz® CashCard Mobile App

  • Where is the mobile app, and what features does it have?

    Search “Quartz® CashCard” in the app store or Google Play, then download for a fast, convenient way to:

    • Check card balances: Check available balances for your OTC items or fitness membership
    • Submit requests for fitness benefit or OTC
    • Click to call or email the Quartz Medicare Advantage Customer Success team.

     

     

  • Where in the app can I submit a request for reimbursement?
    • From the main screen, choose File a Claim under the I Want To tab
    • Next, enter the information for the claim
    • Upload a receipt by clicking the camera icon under the Receipt
    • Next, attach an image using your device’s camera before submitting it.
    • Once processed, Quartz will mail you a check and deduct the amount from your card balance. (Please allow at least 30 days to receive your check.)
  • Can I use the app to scan OTC items in the store to see if they’re covered?

    Not at this time. We expect this feature to be available later this year.

Welcome. We're Happy You're Here!

Thank you for choosing Quartz Medicare Advantage. We are honored that you have entrusted us with your health insurance needs, and we are committed to making your experience be the best it can be.