We’ve put a wealth of information and tools online for instant access, but if you would like specific assistance, our Provider Service Coordinators are here to help. Just check the map to contact the coordinator in your area.
If you would like to request a prior authorization or need to speak to a customer service representative about benefits, eligibility or claims status, please contact Customer Service at (800) 897-1923 or (608) 881-8271.
If you are a healthcare provider and would like us to review your request to join our network, please complete the Provider Participation Request
Medical Policies Medical Policies are located in MyPlanTools or can be provided by calling Medical Management at (800) 897-1923.