Resources For Your Patients

Quartz health management programs are designed to reinforce health goals and aid your patients in the self-management of their conditions.

Asthma and Diabetes Programs

Asthma and Diabetes Program Information

The Asthma and Diabetes Health Management Programs support evidence-based care needed for healthy outcomes. Once enrolled, patients receive educational material such as magazines, newsletters and seasonal reminders.

Each program assists patients with healthy lifestyles by  –

  • Assisting the patient in monitoring their health
  • Promoting interaction with practitioners
  • Assessing and coaching medication adherence
  • Directing to condition-specific resources
  • Educating patients about self-management

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Health Coaching

Health Coaching

Quartz offers health coaching to help members reach their health and wellness goals.

Health Coaching is a series of private discussions between members and a trained health coach – provided at no charge. Coaching starts with a phone call to identify the member's goals, reasons for wanting to make a change and readiness to change.  The follow-up three to six private calls are scheduled about every two to four weeks. This helps members stay on track and inspired to move toward their personal wellness goals.

Choose different areas to work on, such as –

  • Healthy eating
  • Healthy weight
  • Lowering stress
  • Staying active
  • Quitting tobacco
  • How to take medication so it works the best

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Who can participate?

Quartz members 18 years of age and older can ask for health coaching. Quartz will contact members who have high risk scores on a Health Risk Assessment about health coaching.

Also, risks may be found during a member’s stay in the hospital. If so, Quartz may follow up about health coaching.


Notice for participants in the State of Wisconsin Group Insurance Program: Beginning January 1, 2017, StayWell will administer the Well Wisconsin Program, including health coaching, for participants in the State of Wisconsin Group Insurance Program. Visit wellwisconsin.staywell.com for program details and contact information.
Complex Case Management

Complex Case Management is the coordination of care, services and resources for members who have complex medical and social needs.

How Does Complex Case Management Work?

The Complex Case Management team includes Registered Nurse and Social Work Case Managers. The team works closely with you and your patients to guide them through medical and community resources to make sure they get the best care possible. The case management staff will assist the patients in setting personal goals and creating a plan that will enhance the quality of life. This program is free for health plan members.

Who Might Benefit?

  • Members who have more than one serious health problem such as diabetes, heart failure, COPD and/or behavioral health concerns
  • Members who have had several emergency room visits or hospital stays in a short period of time

Who to Contact

If you are interested in Complex Case Management services, you can call (866) 884-4601 or complete the online referral form. Benefits are subject to health plan terms.

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