Providers

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Providers, for assistance, please call Customer Service
or your designated Provider Coordinator below.

We’ve put a wealth of information and tools online for instant access, but if you would like specific assistance, our Provider Coordinators are here to help. Just check the map to contact the coordinator in your area.

Providers, please call (800) 362-3309 for assistance or:
  • Tammy - (608) 643-1524
  • Kathy - (608) 643-1442
  • Laurie - (608) 471-4703 (includes UW Health / Meriter, Physicians for Women [Melius - Dane], Wildwood - Dane, DME / Labs / Out-of-State)
  • Leslie - (608) 471-4701
  • Monica - (608) 643-1542 (includes ACHC-Dane, Associated Physicians - Dane, Journey - Dane, Madison Women’s Health - Dane, Leading Choice)

My Quartz Tools

Coming soon — My Quartz Tools! In early 2020, MyPlanTools will be upgraded to, My Quartz Tools. You’ll enjoy all the great features you have now plus extras that include –

  • Electronic notification of remittance advice and referral status
  • Real-time benefit information
  • Enhanced secure messaging
  • Redesigned claims view

Details will be communicated in early 2020. Users will receive a new username and temporary password to unlock My Quartz Tools.