New Member Drug Supply

  • October 13, 2020
  • |Quartz
As you know, information is always subject to change.
There may have been updates since this blog post was published.
Questions? Please contact Customer Service
If you’re new to Quartz (a member for less than 90 days), you may be taking medicines that require our approval ahead of time (prior authorization) for coverage.

Check your plan’s formularies to see if your medications need prior authorization. If they do, you or your pharmacist can request a “New Member Drug Supply.” Just call Pharmacy Services at (800) 788-2949 to ask for it. If approved, Quartz will authorize coverage for these drugs for up to 90 days (in 30-day increments at the usual copayment).

After those 90 days, prior authorization will be required for additional coverage. In the meantime, you can discuss your options with the doctor who prescribed the medicine.

A complete list of covered drugs (Quartz’s formulary), a description of your plan’s pharmacy benefits, your potential costs and information about our approval process are available at or in writing upon request or by calling (800) 362-3310.

The New Member Drug Supply* policy only applies to medicines that you were taking prior to the start date of your Quartz coverage. You may be responsible for standard copays based on your plan’s benefits and formulary.

* The State of Wisconsin and Local Government participants receive their pharmacy benefits through Navitus. This information applies to those members that have pharmacy benefits with Quartz. Refer to MyChart to see your plan’s prescription benefits coverage.


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