Making the Most of Your Benefits

​Case Management

Case management is the coordination of care, services and resources for members with certain complex or chronic conditions. There is no cost for this service to health plan members and your employees can refer themselves.

Case management staff works closely with patients and caregivers to navigate medical and community services and coordinate resources to deliver the best care possible. A case manager can help develop goals and action plans to improve health and quality of life.

Case management staff may help –

• Provide education about your health condition and care
• Support and reinforce treatments and therapies recommended by your ​health care provider
• Coordinate health services and clarify insurance benefits
• Connect you to community services or programs

• Members who have more than one serious health problems such as diabetes, heart failure or COPD
• Members who have experienced a significant event or diagnosis like cancer, stroke or traumatic brain injury
• Members who have had several emergency room visits or hospital stays

Have your employees call (866) 884-4601 for case management services. Or, print the referral form online at QuartzBenefits.com/complexcase and either fax it to us at (608) 821-4884 or mail to –

Quartz QMPH
840 Carolina Street
Sauk City, WI 53583