Monitoring Clinical Quality
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Quartz's health plans use NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) as a measurement tool to rate our clinical quality and customer service. HEDIS® is used by health plans throughout the country. It provides the same type of performance information for all health plans, making it easy to compare plans.

Commercial HMO / POS HEDIS®* Selected Results**

Measurement Year 2017 (Reported in September 2018)

Quartz’s Top Performing Measures NCQA Rating (out of 5.0)
Well-child Visits, infants 5.0
Childhood Immunizations status – Combo 10 5.0
Adolescent Immunizations 4.0
BMI Percentile Assessment 4.0
Prenatal Care 5.0
Postpartum Care 5.0
Breast Cancer Screening 5.0
Colorectal Cancer Screening 5.0
Cervical Cancer Screening 5.0
Adult BMI Assessment 5.0
Flu Shots for Adults 4.0
Asthma Control 5.0
Diabetes – Blood Pressure Control, Eye Exams, Glucose Control, Received Statin Therapy, Statin Adherence 80%5.0
Heart Disease – Blood Pressure, Received Statin Therapy, Statin Adherence 80% 4.5
Follow-up After Hospitalization for Mental Illness 5.0
First-Line Psychosocial Care for Youth on Antipsychotic Medications 5.0
Appropriate Antibiotic Use, Adults with Acute Bronchitis 4.0
Bronchodilator After Hospitalization for Acute COPD 4.0
Appropriate Antibiotic Use, Children with Colds 4.0
Appropriate Use of Imaging Studies for Low Back Pain 4.0
*HEDIS® is a registered trademark of NCQA.
**The source for data contained in this publication is Quality Compass® and is used with the permission of the National Committee for Quality Assurance (NCQA).  Quality Compass includes certain Consumer Assessment of Healthcare Provider and Systems (CAHPS) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion.
***Quartz excels in many areas. Displayed rankings include Quartz's above average performance measures from the report. These represent a portion of the results and do not reflect Quartz’s ranking in all areas.