It usually takes Quartz 30 days to process a claim and for you to receive an EOB.
You can find a summary of claims that Quartz has processed in MyChart.
The profile includes dates of service, health care provider names, total charges, amounts paid by Quartz, and copayment or deductible amounts.
To submit a claim for medicine (prescriptions), fill out a Direct Member Reimbursement Form.
Contact Quartz Pharmacy Services for pharmacy claim questions at (800) 788-2949.
At times, you may receive services from a health care provider that is not in your plan's network. In that case, you must send claims to Quartz to assure payment. To do this –
Sometimes it is not possible to send the claim to Quartz within 90 days. In these cases, Quartz will review claims received within one year of the service.
If you get medical care in another country, you must provide Quartz –
Keep copies and send the originals to Quartz.
Get in touch with Quartz Customer Service.