We do not collect personally identifiable information about you unless you voluntarily provide it to us. Personally identifiable information is any information or data that is unique to an individual such as a name, Social Security Number, address, birth date, etc. Parts of the Quartz website may allow you to provide Quartz with personally identifiable information in order for Quartz to provide requested products, services, or materials to you, or to respond to your questions. The personally identifiable information you provide is used only for the stated purposes on that website page. Quartz does not sell, license, transmit or disclose personal information that you provide to us outside of Quartz, and its affiliated companies, except with the following exceptions:
It is your choice to provide personal information to us through this website. You do not have to provide personal information if you do not want to. That may limit your ability to use certain parts of the website. Please contact Quartz Customer Service to learn how to obtain products, services, or materials, or have your questions answered, in a different manner.
Quartz will not intentionally collect any personal information from children under the age of 13 through our website without first obtaining parental consent. If you think we have collected personal information from a child under the age of 13 through this web site please contact Quartz Customer Service.
Quartz protects personally identifiable information, including any Social Security Number Quartz receives during the course of business. Quartz uses various physical, technological, and administrative safeguards designed to protect against unauthorized access of your Social Security Number.
Quartz takes the duty to protect your personally identifiable information seriously. We strive to keep your data safe by using industry-proven best practices. Quartz protects the confidentiality of the data you submit through this website by encrypting sensitive information. Encryption is a way of concealing and securing data. Quartz uses a 128-bit Secure Socket Layer (SSL). Quartz uses a system of firewalls to help protect our private network from unauthorized Internet users. Quartz continually checks the whole system and makes sure data is secure. We use an Intrusion Prevention System (IPS) and other monitoring tools. These tools alert our security team so that they can find and block attacks against our systems. Quartz analyzes data in real time to check for threats. We also check to make sure that everything is working properly. Data is collected from all security and network hardware, software and systems. Quartz has back-up systems and a disaster recovery plan in place. This means that all critical systems and data will continue be safe and available. This is a common way to prepare for a range of problems that can include power outages or natural disasters.
Despite these best efforts, Quartz cannot guarantee the security of our website. We cannot guarantee that the personal information sent or submitted through our website will not be intercepted while being transmitted to us. We are not liable for the acts of malicious third parties.
The effective date of this policy is September 1, 2018.
The Quartz family of companies is comprised of Quartz Health Benefit Plans Corporation, Quartz Health Plan Corporation, Quartz Health Plan MN Corporation, Quartz Health Insurance Corporation, and Quartz Health Solutions, Inc. These companies are separate legal entities. For more information, see our Companies and Licenses page.
Quartz takes very seriously its obligation to protect the confidentiality of your personal information. The Thrive by Quartz® and Quartz MyChart mobile applications for members are available for iOS and Android. These Applications connect to servers and systems operated and maintained by Quartz to provide secure, mobile access to those systems and your health information.
The effective date of this policy is May 18, 2021.
Our Applications and the Limited Ways in Which Quartz Uses Your Information
Quartz does not sell or license any information that you may provide to us as you use our Applications.
Except for those things stated below, our Applications do not send your personal information directly to Quartz. They do not store any of your data on your device or in the cloud-based storage solution associated with your device (i.e., iCloud or the equivalent).
Quartz attempts to minimize the amount of your personal or health information stored or retained on your device. Nevertheless, our Applications may:
In addition, to provide certain features, our Applications may request information from servers and systems owned or operated by Quartz. Those servers and systems may record technical information about that request, such as an IP address and data related to the type of device, platform, location data, and operating system you use with our Applications.
HealthKit and Google Fit
With your permission, specific versions of our Applications can connect to Apple HealthKit or Google Fit to receive health information and share that information with your healthcare providers.
Our Applications do not share your health information with HealthKit, Google Fit, or other software-enabled with HealthKit or Google Fit.
The security of your information and data while using our Applications is critical to us. Our Applications employ various technical safeguards to protect the confidentiality, integrity, and availability of your personal information, including supporting Transport Layer Security (TLS)/Secure Sockets Layer (SSL) certificate technology and encryption.
In addition, healthcare providers with whom you connect may use various physical, administrative, and technical measures to protect your personal information.