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Assistant Vice President, Operations

Karla Lord serves as the Assistant Vice President of Operations for Quartz Health Solutions, Inc. In her current role, Karla is responsible for the business functions of Claims Administration, Benefit Plans, Coding Integrity and Provider Services.

Karla has more than 30 years of health care industry experience. Before taking on her role with Quartz in 2016, Karla served as the Director of Business Operations for Quartz Health Plan Corporation (formerly known as Gundersen Health Plan, Inc.) from 2008 through 2016. Prior to that Karla served in leadership roles of Compliance Manager / Officer and Provider Relations Research Analyst for Quartz Health Plan Corporation.

Karla holds a Bachelor’s of Science Degree in Business with a specialization in Management and Leadership from Capella University, Minneapolis, MN.