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Contact Quartz

Let us support you on your journey to a life well-lived.
Here’s how to connect with us.

Contact Quartz by phone

Current Members

Toll-Free: (800) 362-3310
Local: (608) 644-3430
TTY: 711 or (800) 877-8973

Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm

Medicare Advantage and Dual Eligible Members

Toll-Free: (800) 394-5566

Mon – Fri: 8 am – 8 pm
Sat – Sun: 8 am – 8 pm (Oct 1 – Mar 31)

ETF -WI State Members

Toll-Free: (844) 644-3455
Local: (608) 644-3455

Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm

Quartz Align (Self-Funded) Members

Toll-Free: (866) 624-6261

Mon – Fri: 8 am – 5 pm

Employers + Agents

Toll-Free: (800) 926-8227

Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm

Not a member?

Toll-Free: (800) 362-3310
Local: (608) 644-3430

Mon – Thu: 7 am – 6 pm
Fri: 7 am – 5 pm

Quartz office locations

Madison/Fitchburg Office

Quartz Health Solutions, Inc.
2650 Novation Parkway
Fitchburg, WI 53713

GET DIRECTIONS

Onalaska Office

Quartz Health Solutions, Inc.
2651 Midwest Drive
Onalaska, WI 54650

GET DIRECTIONS

Please note: Our building hours are Monday through Friday, from 8 am to 5 pm. Your Member ID card lists the correct address for submitting your claims.

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Questions about billing?

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Interoperability APIs